Setting up your organization's departments is critical if you want to take advantage of AG's Ticket Buy feature. When ticket requesters go in to make their request, they will have to select which department or sub-department they are a part of before submitting their request.
Sound interesting? Here's how!
First, go to the Manage tab and click on Settings to get to your Organization Settings. From that screen, click on Departments and click + Add Department.
You can then add a department name. You can also indicate if this department is a sub-department by tapping on the is Sub-dept toggle, and finding the parent department you want it to be associated with from the drop-down menu. Make sure to hit Save, and you'll see your new department listed on your Departments page.
To Delete a Department
If you no longer have use for a specific department or sub-department, you can click on the three little dots next to the department name and click Delete. You'll be asked to confirm the deletion. Click Yes, Delete to delete the department.
