Note: This feature is only available to accounts on our Rise and Scale Subscriptions.
Team members with permissions to edit and manage ticket requests can take advantage of our Ticket Tiers feature. Here's how!
1. Navigate to the Context Switcher and then click on the Artist you would like to manage tickets for
2. Select "Tickets & Guests"
3. Proceed by clicking on the event you are wanting to manage
4. Click the three dots in the top right corner
5. Select "Manage Ticket Tiers"
From here, click on the orange + Add Ticket Tier - this will allow you to manage ticket prices for specific ticket types that are being offered at the event. Then click Save.
Now that you've got your Ticket Tiers added, when one of your team members makes a ticket request for your event, they'll be presented with those ticket tier options, like this. ⬇️
This is also the window that will pop up when you click on the three little dots on a Team Member's ticket request for an event and select Edit Request.
To Delete a Request
If you need to delete a Team Member's ticket request, click on the three little dots next to their ticket request and select Delete Request. You'll be asked to confirm that you want to delete the request. Then click Yes, Delete.