Note: This feature is only available to accounts on our Rise and Scale Subscriptions.

Team members with permissions to edit and manage ticket requests can take advantage of our Ticket Tiers feature. Here's how!

First, navigate to Ticket Requests and click on the event you want to manage tickets for. The screen will look a lil something like this:

From here, click on the orange + in the top right hand corner and select Manage Ticket Prices. This will allow you to manage ticket prices for specific ticket types that are being offered at the event. To add a ticket type, simply click + Add Ticket Type and include the ticket price. Then click Save.

Now that you've got your Ticket Tiers added, when one of your team members makes a ticket request for your event, they'll be presented with those ticket tier options, like this. ⬇️

This is also the window that will pop up when you click on the three little dots on a Team Member's ticket request for an event and select Edit Request.

If you need to delete a Team Member's ticket request, click on the three little dots next to their ticket request and select Delete Request. You'll be asked to confirm that you want to delete the request. Then click Yes, Delete.