Get To Know Our Guest List & Ticket Request Workflow

Get To Know Our Guest List & Ticket Request Workflow

Artist Growth's enhanced Guest List and Ticket Request system streamlines the entire process of managing guests for your events, making it easier than ever to ensure everyone has what they need for a great show experience.

Overview

Our new and improved Ticket Request feature is designed to handle all your event ticketing needs with a comprehensive workflow that allows your team to:

• Add guests to your guest list seamlessly
• Edit guest information and ticket details as needed
• Export guest lists for venue coordination
• Manage ticket and pass requests efficiently
• Track guest status throughout the event lifecycle
  
  

Submitting Ticket and Guest List Requests

Artist Growth provides multiple ways to submit ticket and guest list requests, making it easy to manage guest access across all your events and artists.

How to Access Ticket Requests

There are two main ways to submit ticket requests in Artist Growth:

Option 1: Through the Main Navigation

1. Navigate to the left navigation panel
2. Click Tickets & Guests to view all events across your entire roster
3. See requests for all artists in one centralized location

Option 2: Through Individual Artist Profiles

1. Select a specific artist from your roster
2. Click on Tickets & Guests within their profile
3. View and manage requests specific to that artist

Organizing Your View

Filter Your Events:

• Use the Filters menu to refine the event list by date, venue, or other criteria
• Select a specific Event Group if you've created custom groupings

Submitting a Request

Once you've found your event, follow these steps:

1. Select Your Event from the available list
2. Click "Add Guest" to start a new request
3. Enter Request Details in all relevant fields:
   • Guest name and contact information
   • Number of tickets or specific pass type needed
   • Any special requirements or notes
4. Click Save to submit your request

Request Processing Workflow

After Submission

• Your request appears in the "Pending" section of the Guest List
• All team members with ticket management permissions receive an email notification

Request Review

Team members with appropriate permissions will review and process your request

Status Updates

Once processed, requests move to either:

• Approved section - Guest list access confirmed
• Denied section - Request not approved

Final Notification

You'll receive an email notification confirming the final status of your request

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