Managing Ticket Requests and Ticket Tiers

Managing Ticket Requests and Ticket Tiers

Set up ticket tiers for your events to help your team members make informed decisions when requesting tickets.

Who Can Use This Feature

Team members with edit and manage permissions for ticket requests can create and manage ticket tiers.

Setting Up Ticket Tiers

Follow these steps to create ticket tiers for your events:

1. Navigate to your Artist: Use the Context Switcher and select the Artist you'd like to manage tickets for
2. Access Tickets & Guests: Select "Tickets & Guests" from the menu
3. Choose Your Event: Click on the event you want to manage
4. Open Options Menu: Click the three dots in the top right corner
5. Select Manage Ticket Tiers: Choose "Manage Ticket Tiers" from the dropdown

Managing Ticket Requests

1. Approving/Denying/Removing Requests

   To manage one or more ticket requests:

   1. Select the check boxes next to the ticket requests you want to manage
   2. Click Approve, Deny, or Remove:
      • Approve - Grants the ticket request
      • Deny - Rejects the ticket request
      • Remove - Deletes the request entirely (as if it never existed)

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