What Happens To My Data If I Take a Break?
What Happens To My Data If I Take a Break/Want To Pause?
Taking time off? Here's what you need to know:
We understand that touring schedules have natural ups and downs. When you're ready to hit the road again after a break, you'll want your data to be right where you left it. Here's what you should know about your Artist Growth data during downtime:
If you delete an artist
- All data associated with that artist will be permanently deleted
- This action cannot be undone
- Before deleting, be absolutely certain you won't need the data in the future
If you cancel your subscription
- You and your team lose access to the platform and all data
- Cancellation/reactivation currently requires going through our support team
- Potential delays in accessing your information when you need it most
- Additional steps needed to restore full functionality
If you maintain an active subscription
- Immediate access to all your performance history and insights
- Your team stays connected and can pull reports anytime
- No reactivation delays when opportunities arise
- Seamless transition back to active touring
- All your data remains securely stored
Our recommendation
The most reliable way to ensure your data remains accessible and up-to-date is to maintain an active Artist Growth subscription, even during breaks in your touring schedule.